These steps include unpacking, installing ink cartridges & software. I came across your post and would like to help. I understand that you have an HP Photosmart 7525 e-All-in-One Printer. I read that you have installed a new original HP 564 XL Black Ink Cartridge and the printer does not print the black color. HP angered many of its customers in September 2016 when a previously released firmware update for company printers would block non-HP ink cartridges from working. There is ink in both the old and new cartridges and still the printer does not print in black. HP designed the update to come into effect on Septemshortly thereafter, users reported issues with ink cartridges on Internet forums and sites. I recommend you to perform the following steps to isolate the issue and arrive at a fix: Spectacular diagnosis of the issue before posting. When troubleshooting ink related issues, be it an ink cartridge error or inability to print a certain/multiple color(s), one of the first steps to try is an Ink System Reset. This will reinitialize the ink system in the printer and get rid of any false errors. While the printer is turned on, remove all ink supplies from the printer.This includes all cartridges and printhead, if it is removable. Unplug the printer from the power source while on and no ink supplies in the printer.Get a clean, lint free cloth and clean water All our ink cartridges for HP PhotoSmart 7525 E AIO are carefully designed to provide an easy installation process and can save you time when you are ready to replace your old cartridges.You can get all your printing done worry-free and without interruption when you purchase from 1ink. Remanufactured Ink Cartridges for HP Photosmart 7525 printer owners in Germany. We print hundreds of test pages to make sure your ink. Use the cloth and water to wipe the electrical contacts down of the cartridges, the matching contacts inside the printhead for the cartridges, the contacts on the rear of the printhead that connect to the printer, and the contacts in the printer that connect to the printhead.Wipe the contacts dry to ensure no water is in/on the system.Plug the printer back up to the power source, without ink supplies.Insert the printhead when the printer powers up and indicates the printhead is missing.Insert the print cartridges when the printer indicates the cartridges are missing.Do so one at a time to ensure the error isn't stemming from one of the cartridges. Open the top and insert the first cartridge, then close the top. The front of the printer should, then, indicate that the remaining colors are missing. Once the printhead and cartridges are installed, then the printer will attempt to Auto-Align.ĭo this individually with all cartridges.Once the alignment is complete, then the ink system reset/reinitialization is complete. If the issue still persists, I suggest using the following document to troubleshoot the issue. If the issue persists, take a look at this video, you might find it very helpful. Hot Water Printhead Flush - HP Ink Series Printers with removable Printhead.
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